Claude discovery and source accuracy

Separate search from supplied-link retrieval

Anthropic documents web search and direct retrieval of provided URLs. Anthropic: Web search and direct retrieval. We label the test type so a successful summary of your own URL is not presented as proof of unaided discovery.

We agree the source pages and customer questions first. The review can then address public facts, unsupported claims, conflicting policies and missing decision information.

What a scoped review produces

• A source inventory and access findings for the selected pages.
• A dated question set with the product and search context recorded.
• Observed citations and checks of the claims they support.
• Recommended corrections and a record of uncertainty.

When a page cannot be retrieved, we investigate the access path or identify the limit. We do not describe the business as excluded everywhere because one answer did not cite it.

Maintain the facts people ask about

Useful follow-up work may include a clearer service page, a current policy explanation or an owner-approved FAQ. We agree which changes are included and how they will be checked.

No general Claude business-claim directory was established in our source review. We offer source preparation and observed-answer work, with the actual deliverables written into the scope. A citation or recommendation is never guaranteed.

Best starting input: Bring your service pages and customer questions. We agree the reviewed URLs and search or supplied-link tests before work. Discuss the scope with Alex.